French-Speaking Technical Support Specialist

Job Description

Location: Remote (Greece-based – Athens / Piraeus)

Work Hours: 09:00 – 21:00 (Monday – Friday)
Interview Deadline: 19/02/2026
Training Date: 02/03/2026

Salary & Benefits

• €1,045.72 gross/month + performance bonuses

• Productivity bonus: up to 10% of gross salary, based on target achievement

• After 12 months: salary increases to €1,100 gross/month

• After 3 years: salary increases to €1,150 gross/month

• Schedule: Monday – Friday, 10:00 – 18:00

• Fully paid 18-day training with certified instructors

• Additional perks: healthcare benefits, various discounts, free online Greek language courses, modern break areas, special events, community initiatives, and a Great Place to Work certified environment

• Paid extra for overtime or work on Greek public holidays

Job Description

Are you ready to turn your technical expertise and customer service skills into an exceptional career with one of the worlds most recognized brands? We are looking for a French-speaking Technical Support Specialist to provide support to French-speaking customers. This role is fully remote, Greece-based, and offers professional growth in a collaborative environment.

Key Responsibilities

• Deliver exceptional technical support to French-speaking customers, ensuring timely resolution
• Build and maintain professional customer relationships with empathy and professionalism
• Record and track customer interactions in the CRM, escalating issues as needed
• Collaborate with colleagues and management to ensure smooth operations and knowledge sharing
• Identify recurring customer issues and suggest improvements
• Follow all company policies and data privacy regulations

What Were Looking For

• Languages: Fluent French (C1 or native) and intermediate English (B2)

• Customer Focus: Strong problem-solving skills and communication abilities
• Tech Savvy: Comfortable with software tools, CRM systems, and troubleshooting technical issues
• Team Player: Collaborative, open to feedback, and willing to grow professionally

Relocation Package

• Two weeks hotel accommodation

• Flight ticket within the EU

• Airport pickup and assistance with real estate agency fees

Hiring Process

1. Application review

2. Online language and technical tests

3. Client interview

Join and become the voice of a world-class brand, delivering technical excellence and outstanding customer service. Apply today!