Slovak-Speaking Customer Support for Online Marketplace Platform Department

Job Description

🌐 Join Our Dynamic Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Slovak-Speaking Customer Support representative in the Online Marketplace Platform Department! If you are fluent in Slovak and have a passion for e-commerce and customer service, this role is tailored for you.

In this essential position, you will assist Slovak-speaking customers with their inquiries related to our vibrant online marketplace. Your support will ensure that customers have a seamless experience while navigating our platform. Embrace the opportunity to work within a growing industry and contribute to our team's success!

Your Responsibilities

• Deliver exceptional customer support to Slovak-speaking clients via multiple communication channels.
• Assist customers with inquiries regarding their online marketplace experience, providing solutions and guidance.
• Document customer interactions efficiently in our CRM system.
• Collaborate with team members to meet service-level targets and enhance customer satisfaction.
• Participate in ongoing training to stay informed about platform features and updates.

Requirements

• Fluency in Slovak (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
• A strong commitment to providing outstanding customer service.
• Prior experience in customer support or e-commerce is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A collaborative team player with a positive attitude.
• Strong analytical skills and attention to detail.
• Ability to work independently and manage your time effectively.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...