Patrique Mercier Recruitment By Cyriel

Polish-Speaking Customer Service for Online Retail Department In Greece

  • Patrique Mercier Recruitment By Cyriel

Job Description

Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for Polish-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy providing exceptional support, this is the perfect role for you. You will assist Polish-speaking customers with their inquiries regarding online retail products, ensuring they have a seamless and satisfactory shopping experience. Become a vital part of a dynamic team that values your contributions and fosters a supportive work environment!


Your Responsibilities

  • Provide outstanding customer support to Polish-speaking clients through various communication channels, including phone, email, and live chat.
  • Handle customer inquiries, resolve complaints, and offer detailed product information.
  • Maintain a positive and professional demeanor in all interactions with customers.
  • Accurately document customer interactions to aid in service improvements.
  • Collaborate with team members and other departments to resolve customer issues effectively.
  • Engage in continuous training to stay updated on products, services, and customer service best practices.

Requirements

  • Your nationality and native language must be clearly stated in your application.
  • Fluency in Polish (both written and spoken) is essential.
  • Strong commitment to providing exceptional customer service.
  • Previous experience in customer service or retail is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Proactive attitude with strong problem-solving abilities.
  • Willingness to learn and grow within a supportive and dynamic work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...