Nordic-Speaking Customer Service for Online Retail Department In Greece

Job Description

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Nordic-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you are passionate about online retail and enjoy helping customers, this role is ideal for you. In this position, you will assist Nordic-speaking customers with their inquiries regarding various online retail products, ensuring they have a seamless and enjoyable shopping experience. Join a vibrant team that values your input and fosters a supportive working environment!

Your Responsibilities

• Provide outstanding customer service to Nordic-speaking clients through multiple channels, including phone, email, and live chat.
• Effectively handle customer inquiries, process orders, and resolve any issues that may arise.
• Maintain a professional and friendly demeanor during all customer interactions.
• Accurately document customer interactions and feedback to help improve service quality.
• Collaborate with team members and other departments to resolve customer issues effectively.
• Participate in ongoing training to stay updated on product knowledge and best practices in customer service.

Requirements

• Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
• Fluency in at least one Nordic language (Danish, Swedish, Norwegian, or Finnish) along with strong English communication skills is essential.
• A strong commitment to providing exceptional customer service.
• Previous experience in customer service or retail is advantageous, but not mandatory.
• Excellent communication and problem-solving skills.
• Ability to work both independently and collaboratively as part of a team.
• Proactive attitude and strong interpersonal skills.
• Willingness to learn and grow within a dynamic and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...