Czech-Speaking Customer Service for Online Retail Department In Greece
- Patrique Mercier Recruitment By Cyriel
Job Description
Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Czech-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy delivering exceptional customer support, this role is tailored for you. You will assist Czech-speaking customers with their inquiries related to online retail products, ensuring that they have a smooth and enjoyable shopping experience. Become part of a dynamic team that values excellence and collaboration!
Your Responsibilities
- Provide outstanding customer service to Czech-speaking clients through various channels, including phone, email, and live chat.
- Efficiently handle customer inquiries, complaints, and provide detailed product information.
- Maintain a positive and professional approach in all interactions with customers.
- Document customer interactions accurately to contribute to service improvement initiatives.
- Collaborate with team members and other departments to effectively resolve customer issues.
- Participate in ongoing training to stay updated on product knowledge and best practices in customer service.
Requirements
- Your nationality and native language must be clearly stated in your application.
- Fluency in Czech (both written and spoken) is essential.
- Strong commitment to delivering exceptional customer service.
- Previous experience in customer service or retail is advantageous, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Proactive attitude with strong problem-solving capabilities.
- Willingness to learn and grow in a vibrant, supportive work environment!
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)
Private Health Insurance
2 Extra Salaries Per Year
Support In Finding Accommodation After Hotel
Fully Paid Training
Free Greek lessons
And More...
