Croatian-Speaking Customer Service for Tourism Industry - Remote Work in Greece

Job Description

Patrique Mercier Recruitment ES is proud to offer a fantastic remote work opportunity for Croatian-speaking individuals to join the Tourism Industry customer service team in Greece! If you have a passion for travel and tourism and enjoy providing excellent customer support from the comfort of your home, this role is ideal for you. You will assist Croatian-speaking customers by addressing their inquiries and providing information related to tourism services, ensuring a smooth and enjoyable experience. Join a motivated team that values your expertise while working remotely!

Your Responsibilities

• Provide outstanding customer service to Croatian-speaking clients via phone, email, and online chat.
• Assist customers with various tourism-related inquiries, bookings, and support requests.
• Maintain professionalism and a friendly tone in all customer interactions.
• Record and document customer communications accurately to improve service quality.
• Collaborate remotely with team members to ensure consistent and excellent customer experiences.
• Participate in training to stay updated on tourism products, services, and best practices.

Requirements

• Fluency in Croatian (both written and spoken) is essential. Please clearly state your nationality and native language in your CV and cover letter.
• Previous experience in customer service or tourism sector is advantageous but not required.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time effectively in a remote setting.
• Willingness to learn and develop professionally within a remote work environment.

Benefits

• Attractive Salary
• Flight, hotel and airport taxi pre-paid
• 13th & 14th month salary per year
• Paid training & career development
• 50 euros food vouchers
• Other perks