Patrique Mercier Recruitment By Cyriel

Nordic-Speaking Customer Support for Automotive Insurance & Claims Department

  • Patrique Mercier Recruitment By Cyriel

Job Description

🚗 Join Our Growing Automotive Team! Patrique Mercier Recruitment ES is excited to announce an opportunity for a Nordic-Speaking Customer Support representative for our Automotive Insurance & Claims Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for helping customers navigate the insurance landscape, this role is perfect for you!

In this crucial position, you will assist Nordic-speaking clients with their insurance inquiries and claims, providing expert guidance and support throughout the process. This is a fantastic opportunity to make a meaningful impact while working in a dynamic environment with a team dedicated to customer satisfaction. If you're ready to take your career to the next level, we want to hear from you!


Your Responsibilities

  • Provide exceptional customer support to Nordic-speaking clients in the automotive insurance and claims sector through various communication channels.
  • Assist customers with inquiries regarding their insurance policies, claims, and coverage options.
  • Accurately document customer interactions in our CRM system.
  • Collaborate with colleagues to meet service goals and enhance overall customer experience.
  • Participate in ongoing training to improve knowledge of insurance products and regulations.

Requirements

  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
  • Strong interest in the automotive industry and insurance products.
  • Previous experience in customer support, especially in insurance or claims, is advantageous but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a positive attitude.
  • Strong analytical skills and attention to detail.
  • Ability to manage multiple tasks effectively and work independently.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...