Czech Speaking Customer Service Positions in Greece for Imperial Department

Job Description

Patrique Mercier Recruitment is pleased to offer exciting opportunities for Czech Speaking Customer Service Positions within the Imperial Department, located in Greece. Our recruitment agency specializes in connecting talented individuals with rewarding job opportunities. In this role, you will be responsible for providing exceptional customer support to our Czech-speaking clients, assisting them with a variety of inquiries regarding our services and products. Your fluency in Czech will be instrumental in ensuring high levels of customer satisfaction and building strong client relationships. If you are enthusiastic about customer service and eager to be part of a dynamic team, we would love to hear from you!

Responsibilities

• Provide outstanding customer service via phone, email, and chat communications in Czech.
• Assist clients with inquiries related to the Imperial Department's offerings and services.
• Effectively manage and resolve customer complaints with professionalism.
• Offer clear and informative guidance to customers about available services.
• Accurately document customer interactions and maintain comprehensive records.
• Work collaboratively with colleagues to improve service delivery and support.
• Stay updated on relevant changes and offerings within the Imperial Department.

Requirements

• Fluency in Czech (both spoken and written) is essential.
• Strong communication skills with a focus on customer satisfaction.
• Previous experience in customer service or a related field is advantageous.
• Proven problem-solving skills and a commitment to customer care.
• Ability to work independently and collaboratively as part of a team.
• Familiarity with the services offered by the Imperial Department is a plus.
• Proficiency in using digital tools and customer relationship management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training