Czech Speaking Customer Service in Greece for Automotive Company

Job Description

Patrique Mercier Recruitment is a premier agency dedicated to matching talented individuals with remarkable job opportunities across Greece. We are thrilled to announce a vacancy for a Czech Speaking Customer Service representative at a prestigious Automotive Company based in Greece. This role is an excellent fit for individuals who have a passion for the automotive industry and a commitment to delivering excellent customer service. As a key member of the customer support team, you will assist Czech-speaking clients with inquiries regarding products, services, and automotive solutions, ensuring a smooth and satisfactory experience. If you are enthusiastic about automobiles and customer relations, we invite you to apply for this exciting opportunity!

Responsibilities

• Deliver exceptional customer service through phone, email, and chat communications in Czech.
• Assist customers with inquiries related to automotive products, services, and troubleshooting.
• Resolve customer complaints and service issues effectively, ensuring customer satisfaction.
• Document customer interactions and maintain detailed records as required.
• Collaborate with team members to enhance service quality and overall customer experience.
• Stay updated on automotive products and industry trends to provide informed assistance.

Requirements

• Fluency in Czech (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the automotive sector, is an advantage.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and as part of a team in a dynamic environment.
• Knowledge of automotive products and services is highly desirable.
• Proficient in using digital communication tools and customer management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )