Czech Speaking Customer Service for Car Rental Department

Job Description

Patrique Mercier Recruitment is excited to announce an opening for a Czech Speaking Customer Service representative for the Car Rental Department. Our agency specializes in connecting multilingual talent with top job opportunities in Greece. In this role, you will assist Czech-speaking customers with their car rental needs, ensuring a high level of satisfaction and a smooth rental experience. You will be the first point of contact for customers, handling inquiries, reservations, and providing support throughout their journey. If you are passionate about customer service and have excellent communication skills, we invite you to apply!

Responsibilities

• Provide exceptional customer service via phone, email, and chat to Czech-speaking clients.
• Assist customers with inquiries regarding car rental options, rates, and policies.
• Handle reservations and modifications efficiently.
• Resolve customer complaints and issues promptly and professionally.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to enhance customer service delivery.
• Stay up to date with car rental services and policies to provide informed assistance.

Requirements

• Fluency in Czech (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service, preferably in the automotive or rental sector, is advantageous.
• Excellent problem-solving abilities and a strong focus on customer satisfaction.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Proficient in using digital tools and customer management systems.
• A positive attitude and willingness to collaborate with team members.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )