Dutch Speaking Customer Service for the Top Electronics Company

Job Description

Patrique Mercier Recruitment is a premier recruitment agency dedicated to matching talented individuals with exceptional job prospects throughout Greece. We are thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service representative for a leading Electronics Company. In this dynamic role, you will be at the forefront of assisting Dutch-speaking customers with their inquiries, troubleshooting issues, and providing exemplary support related to cutting-edge electronics products. If you are passionate about technology and customer service, and are looking to develop your career with a top-notch company, we want to hear from you!

Responsibilities

• Provide exceptional customer service through various channels such as phone, email, and chat.
• Assist customers with inquiries regarding products, orders, and technical support.
• Resolve customer complaints and issues promptly, ensuring satisfaction.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with other departments to ensure efficient service delivery.
• Stay updated on product knowledge and industry developments to effectively assist customers.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the electronics or technology sector, is advantageous.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and as part of a collaborative team environment.
• Proficient in using digital tools and customer relationship management systems.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training