Spanish Speaking Customer Service Positions for Imperial Department

Job Description

Patrique Mercier Recruitment is a leading recruitment agency dedicated to connecting candidates with incredible job opportunities throughout Greece. We are currently seeking candidates for Spanish Speaking Customer Service Positions within the Imperial Department. This role is perfect for individuals who thrive in dynamic environments and are committed to providing top-notch customer service. As part of the Imperial Department, you will be assisting Spanish-speaking clients with their inquiries, ensuring they receive the highest level of support and guidance regarding services and products. Your proficiency in Spanish will be critical in fostering strong relationships and satisfaction among our diverse clientele. If you are passionate about exceptional service and want to play a vital role in our team, we’d love to hear from you!

Responsibilities

• Provide outstanding customer service via phone, email, and chat communications in Spanish.
• Assist clients with inquiries related to the Imperial Department's services and products.
• Handle customer complaints with professionalism, ensuring effective resolution.
• Educate customers about available offerings and guide them in making informed decisions.
• Document customer interactions in detail and maintain accurate records.
• Collaborate with team members to continually improve service quality and efficiency.
• Stay updated on relevant policies, changes, and offerings within the Imperial Department.

Requirements

• Fluency in Spanish (both spoken and written) is essential.
• Strong communication skills and a customer-oriented mindset.
• Prior experience in customer service or a related field is advantageous.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and collaboratively within a team.
• Interest in the services offered by the Imperial Department is a plus.
• Proficient in using digital tools and customer relationship management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training