Dutch Speaking Customer Service for Car Rental Department

Job Description

Patrique Mercier Recruitment is a top-tier recruitment agency specializing in matching skilled candidates with remarkable job opportunities across Greece. We are currently on the lookout for a Dutch Speaking Customer Service representative to join the Car Rental Department of a reputable company. This role is perfect for individuals with a passion for customer service and a keen interest in the car rental industry. In this position, you will assist Dutch-speaking customers with their inquiries, provide information about car rental services, and ensure a smooth booking experience. If you are enthusiastic about helping customers and thrive in a fast-paced environment, we encourage you to apply!

Responsibilities

• Provide exceptional customer service via phone, email, and chat channels.
• Assist customers with inquiries regarding car rental services and bookings.
• Efficiently handle customer complaints and resolve issues with professionalism.
• Guide customers through the car rental process and provide necessary information.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Fluency in Dutch (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous experience in customer service is highly desirable, preferably in the travel or car rental industry.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Ability to work independently and as part of a team in a dynamic environment.
• Proficient in using digital tools and customer service platforms.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training