Dutch Speaking Customer Service for the Top Electronics Company

Job Description

Patrique Mercier Recruitment FR is thrilled to announce an extraordinary opportunity for a Dutch Speaking Customer Service Representative for a Top Electronics Company. This position offers you the chance to work with a globally recognized brand and provide exceptional service to Dutch-speaking customers.

Responsibilities

• Deliver exceptional customer service to Dutch-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to electronics products, troubleshooting, and order management.
• Process sales orders, returns, and exchanges while ensuring a smooth customer experience.
• Communicate effectively with customers to understand their needs and provide tailored solutions.
• Maintain up-to-date knowledge of the company's product offerings and promotions.
• Document all customer interactions accurately to aid in improving overall service quality.
• Work collaboratively with technical support and sales teams to resolve customer issues efficiently.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably within the electronics or technology sector.
• Excellent communication Skills and a customer-friendly attitude.
• Strong problem-solving skills and the ability to handle challenging situations.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational skills and the ability to multitask.
• A keen interest in electronics and technology is highly desirable.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks