Nordic Speaking Customer Service in Greece for Car Rental company

Job Description

Patrique Mercier Recruitment is a leading agency dedicated to connecting candidates with rewarding job opportunities in Greece. We are excited to announce a vacancy for a Nordic Speaking Customer Service representative for a well-known Car Rental Company based in Greece. This role is ideal for individuals who are passionate about travel and customer service. As a customer service representative, you will assist Nordic-speaking customers with their inquiries regarding car rentals, reservations, and policies. Your effective communication skills will be essential in providing a seamless and enjoyable experience for our clients. If you are ready to contribute to a dynamic team in a vibrant environment, we encourage you to apply!

Responsibilities

• Deliver outstanding customer service via phone, email, and chat communications in Nordic languages.
• Assist customers with inquiries related to car rental services, vehicle availability, and pricing.
• Effectively resolve customer issues and complaints while maintaining a high level of professionalism.
• Guide customers through the car rental process, including reservations, changes, and returns.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members to improve service quality and operational efficiency.
• Stay informed about car rental policies, promotions, and fleet offerings to assist customers adequately.

Requirements

• Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, or Swedish) is essential.
• Strong communication and customer service skills.
• Previous experience in customer service, particularly in the travel or rental sector, is preferred.
• Excellent problem-solving abilities and a focus on customer satisfaction.
• Ability to work independently as well as part of a team.
• Interest in travel and knowledge of car rental processes is a plus.
• Proficient in using digital tools and customer management software.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )