French Speaking Customer Support | Banking Sector - Remote in Greece

Job Description

Patrique Mercier Recruitment PT is excited to present a unique opportunity for a French Speaking Customer Support representative within the Banking Sector, to be performed remotely from the picturesque Greece. Guided by our ethos 'With a new dawn comes your Next Job!', we are dedicated to placing skilled professionals in roles that align with their career aspirations. In this crucial position, you will provide excellent customer support to French-speaking clients, assisting them with inquiries related to banking services, account management, and transaction assistance. If you have a background in banking or finance and are passionate about delivering top-tier customer service, we encourage you to explore this opportunity!

Responsibilities

• Deliver high-quality customer support to French-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding banking products, account issues, and transaction processes.
• Resolve customer concerns and complaints swiftly and professionally, ensuring satisfaction.
• Document all customer interactions accurately to track feedback and improve services.
• Collaborate with banking professionals and internal teams to provide effective solutions.
• Stay up-to-date on banking regulations, products, and services to provide informed support.
• Contribute to a team-oriented environment by sharing knowledge and best practices.

Requirements

• Fluency in French and English, both written and spoken.
• Experience in customer service, ideally within the banking or financial sector.
• Strong communication skills with a focus on customer satisfaction.
• Ability to handle sensitive information with discretion and professionalism.
• Familiarity with banking products and services is highly desirable.
• Proven problem-solving skills and the ability to think critically under pressure.
• Motivation to work independently in a remote setting while managing time effectively.

Benefits

• Performance bonus.

• Transportation bonus.
• Private health care benefits
• 2 additional salaries per year.
• Fully paid training by certified instructors