System Administrator

Job Description

GoMining is looking for a proactive and reliable System Administrator to manage access rights, IT infrastructure, and employee support across the company.

This role is ideal for someone passionate about security, automation, and operational efficiency — ensuring employees have the right tools and access while maintaining a secure and well-managed IT environment.

The System Administrator will play a key role in access management, hardware and software asset administration, and day-to-day IT support across the organization.

Responsibilities

Access Management & Account Administration

• Process access requests, approvals, and role assignments across corporate systems and services.
• Maintain least-privilege access policies and follow security best practices.
• Manage employee onboarding and offboarding — account creation, access provisioning, device setup, and equipment return.
• Conduct regular access audits and review logs for anomalies or policy violations.
• Maintain an up-to-date access registry across all systems.

Hardware & Infrastructure

• Procure, configure, and distribute laptops, peripherals, and mobile devices.
• Troubleshoot and resolve hardware and software issues for employees.
• Maintain IT asset inventory — tracking, labeling, and decommissioning equipment.
• Support and maintain office network infrastructure (Wi-Fi, switches, printers, VPN).

IT Support & Operations

• Provide first-line IT support (helpdesk) for the team.
• Configure and prepare workstations for new employees.
• Resolve day-to-day IT issues promptly and document solutions.
• Manage SaaS accounts and software licenses — provisioning, renewals, and cost tracking.

Subscription & License Management

• Maintain and monitor corporate SaaS subscriptions and software licenses.
• Track renewal dates and optimize licensing costs.
• Analyze subscription usage to identify unused or duplicate licenses.
• Communicate with vendors regarding pricing, contract terms, and renewals.

Automation & Process Improvement

• Identify repetitive IT tasks and automate them where possible.
• Document IT processes, runbooks, and troubleshooting guides.
• Propose and implement improvements to IT processes and tools.

Requirements

• 2+ years of experience as a System Administrator.
• Hands-on experience with access management systems such as Google Workspace, Okta, Active Directory, or similar tools.
• Understanding of RBAC, least-privilege principles, and access control frameworks.
• Experience managing macOS and Windows workstations in a corporate environment.
• Basic networking knowledge (DNS, DHCP, VPN, firewalls).
• Strong troubleshooting skills for both hardware and software issues.
• Well-organized, detail-oriented, and able to manage multiple tasks simultaneously.
• English level B1+ — ability to read technical documentation and communicate with vendors/support teams.
• Strong communication skills — ability to explain technical topics to non-technical users.

Nice to Have

• Experience with MDM solutions such as Jamf, Intune, or Kandji.
• Experience with cloud IAM solutions (AWS IAM, GCP IAM, Azure AD).
• Knowledge of automation and scripting (Bash, Python, PowerShell, Ansible, Terraform).
• Familiarity with compliance frameworks such as ISO 27001 and SOC 2.
• Experience working with ticketing systems (Jira, ServiceNow, Zendesk).
• Interest or experience in Web3 and crypto platforms.

Benefits

• Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
• Work-life fit: remote or hybrid format with flexible hours across international teams.
• Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year
• Recognition programs: structured performance reviews and team awards.
• Team culture: retreats in international locations (for example, company apartments in Cyprus).