Spanish Speaking Customer Support (Remote) - Paid Relocation to Greece

Job Description

Mercier Consultancy is excited to offer a position for a Spanish Speaking Customer Support Representative with (remote) work in Greece and paid relocation to Greece. This role is ideal for individuals who excel in customer service and wish to experience the rich culture and lifestyle of Greece while supporting Spanish-speaking clients.

Key Responsibilities

• Provide customer support to Spanish-speaking clients through phone, email, and chat.
• Respond promptly and professionally to inquiries regarding products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring high customer satisfaction.
• Maintain accurate records of all customer interactions in the CRM system to facilitate continuous improvement.
• Collaborate with various departments to deliver comprehensive solutions and enhance customer experience.
• Stay updated on company products and industry developments to provide informed assistance.

Requirements

• Fluency in Spanish (both spoken and written) is essential; proficiency in English is a plus.
• No experience needed, but willingness to learn.
• Strong communication skills with a customer-oriented approach.
• Excellent problem-solving skills and the ability to handle challenging situations.
• Familiarity with customer support software and CRM systems is advantageous.
• Ability to work independently in a remote setting while maintaining collaboration with team members.
• Willingness to relocate to Greece with support from the company’s paid relocation package.

Benefits

• Competitive Monthly Salary

• Relocation Package
• Airport Pick-Up

• Fully Paid Training

• Health Insurance
• Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

• And Much More...