Danish Speaking - Customer Service Agent (Fintech/banking) Remote in Bulgaria

Job Description

Next Job Abroad is excited to offer an outstanding opportunity for a Danish Speaking Bank Collections Officer based in the picturesque island of Malta! If you have a passion for sales and excellent customer interaction skills, this position is ideal for you. You will play a vital role in connecting with clients to provide tailored banking solutions while utilizing your sales experience to enhance customer satisfaction and drive results. Experience the vibrant lifestyle and beautiful surroundings of Malta while advancing your career in the banking sector.

Responsibilities

• Engage with customers in Danish and English regarding their banking needs and inquiries.
• Utilize your sales expertise to identify opportunities for upselling banking products and services.
• Support customers in navigating account setups, product applications, and transactions.
• Collaborate with the sales team to achieve collective goals and targets.
• Address and resolve customer complaints and issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Stay updated on banking policies and market trends to provide informed assistance.

Requirements

• Fluent in Danish and proficient in English; knowledge of additional languages is a plus.
• Proven experience in customer service, particularly in a banking or sales capacity, is required.
• Demonstrated sales skills with a history of achieving sales objectives.
• Excellent communication abilities, both verbal and written.
• Capacity to work under pressure and prioritize tasks efficiently.
• Familiarity with banking software and CRM systems is preferred.
• Willingness to relocate to Malta and integrate into a new working environment.

Benefits

• Fully paid relocation package, hotel and flight.
• Moving assistance and support in finding your perfect place to stay.
• Career growth opportunities in a renowned global bank.

• International & diverse work environment.
• Competitive performance bonuses.
• Enjoy a lower cost of living in Bulgaria, a beautiful country known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €21.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!