Operations Manager - A388

Job Description

Work From Anywhere in LATAM or the Philippines

Work Schedule: 9:00 AM – 6:00 PM PST (Pacific Time)

Compensation Range: $1,800 – $2,000 USD/month based on experience

A full-service creative agency producing photo, video, and digital marketing content for education organizations and mission-driven brands is looking for an Operations Manager to own the full project lifecycle from client intake to final delivery.

With a 15-year track record, more than 1,100 clients served, and over 2,200 completed projects, the agency is an established, bootstrapped operation now formalizing the operational infrastructure that supports its growing roster of national brands. The team works out of a dedicated studio facility while collaborating with remote production staff and freelancers across the US.

As an Operations Manager, you'll partner directly with clients to translate goals into briefs, timelines, and milestones; build and rebalance production schedules across editors and photo/video crews; run QC reviews on audio, color, exposure, pacing, and platform specs; and standardize SOPs to lift throughput and consistency. Success means projects ship on time, on spec, and on brief.

Requirements

Must-Have

• 5+ years of leadership or supervisory experience inside a creative agency or production studio managing photo, video, and marketing deliverables
• Demonstrated project management across concurrent client projects with documented timelines, milestones, and resource plans
• Working proficiency in Monday.com (or equivalent PM platform), Frame.io, and Vimeo
• Hands-on experience with Google Workspace and macOS-based creative workflows
• Working knowledge of Adobe Creative Suite post-production workflows (editing, color, audio)
• Demonstrated ability to provide technical QC feedback on audio, color, exposure, pacing, aspect ratios, and platform-specific delivery specs
• C1+ English proficiency (CEFR)

Nice-to-Have

• Experience with HoneyBook, Dubsado, or comparable client CRM/contract platforms
• Prior work with education sector or mission-driven brand clients
• Experience coordinating US-based creative teams across Pacific Time zones
• Track record of designing and rolling out SOPs across creative production teams
• Experience scheduling and managing freelance editors, photographers, and videographers

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.