Finnish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Job Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Finnish Speaking Customer Service Agent to join a forward-thinking company based in Sofia, Bulgaria. This role includes a fully paid relocation package, providing candidates with a seamless transition to a vibrant and dynamic work environment.

Responsibilities

• Provide high-quality customer service to Finnish-speaking customers via phone, email, and chat.
• Handle inquiries related to products, orders, returns, and general support with professionalism and efficiency.
• Resolve customer issues promptly to ensure excellent satisfaction levels.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with cross-functional teams to enhance the overall customer experience.
• Participate in ongoing training sessions to stay updated on product knowledge and customer service best practices.

Requirements

• Fluency in Finnish and English, both spoken and written.
• Previous experience in customer service or related roles is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-focused mindset.
• Proficiency in customer service software and Microsoft Office tools.
• Highly organized with attention to detail.
• Willingness to relocate to Sofia, Bulgaria, with all relocation expenses fully covered.

Benefits

• Comprehensive training fully covered
• Secure employment along with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Access to over 50 benefits and services tailored to your needs
• A welcoming international workplace culture
• Ongoing support and learning opportunities
• 1500 euro singing bonus
• Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live