Operations Manager

Job Description

About ELVTR

ELVTR is redefining online education through live, cohort-based courses led by top executives from global brands such as Nike, Google, Netflix, and Meta. Our mission is to make elite, career-transforming education accessible worldwide.

Since launching in 2019, ELVTR has grown into a global team of 140+ professionals and has supported more than 10,000 learners through practical, outcomes-driven education.

Position Overview

ELVTR is looking for a highly initiative-driven Operations Manager to own and optimize the operational efficiency of our UK sales function.

In this role, you will drive process improvements, leverage AI for automation and analysis, support revenue growth initiatives, and act as the primary operational partner for the sales team. You will combine hands-on execution with strategic thinking to ensure scalability, speed, and data integrity across the sales operation.

This is a full-time, fully remote role based in Ukraine.

This Role Is a Strong Fit If You:

• Take strong ownership of operational excellence and follow-through
• Proactively identify inefficiencies and turn ideas into implemented solutions
• Enjoy working at the intersection of sales, systems, data, and AI
• Are comfortable supporting leadership with structured reporting and insights
• Thrive in fast-paced, high-growth environments
  
  

Key Responsibilities

• Process Improvement & Initiative: Proactively suggest and implement automations and optimizations across the sales cycle and operational workflows
• AI-Driven Process Optimization: Leverage AI tools to streamline sales operations, improve accuracy, and increase efficiency
• Extra Revenue Channel Generation: Research, propose, and operationalize initiatives aimed at generating additional revenue streams
• AI Usage & Innovation: Continuously identify areas where AI solutions can improve sales processes, reporting, or decision-making
• Weekly Performance Reporting: Prepare and deliver comprehensive weekly reports covering sales activity, performance metrics, and key operational challenges for leadership
• Daily Operational Support: Own day-to-day sales operations, including system health checks (CRM, tools, integrations), CRM filters and workflows, sales team scheduling, and course distribution updates
• Lead Processing Time Influence: Actively monitor and improve lead processing time through accurate routing, prompt assignment, and follow-up optimization
• Team Inquiries & Support: Serve as the first point of contact for sales team operational questions (technical issues, process clarification, document access)
• Customer Mailbox Management: Assist in managing and prioritizing customer inquiries in shared operational mailboxes
• Resource Library Maintenance: Maintain and continuously update the unified sales resource library, ensuring a single source of truth for processes, documentation, and regulatory information
• Sales Enablement Materials: Lead the preparation and upkeep of sales templates, payment links, and product documentation for immediate team use
• Training & Onboarding Support: Support the operational onboarding of new sales representatives by providing tools, system access, and initial training in close collaboration with the Sales Team Leader

Requirements

• 2+ years of experience in operations
• Strong AI proficiency, including experience using AI tools for data analysis, process automation, and prompt engineering
• Demonstrated ability to work independently, take initiative, and drive ideas from concept to execution
• Proficiency with analytics
• Exceptional organizational skills with a high level of ownership over critical daily operational tasks
  

Benefits

What We Offer

• Competitive compensation
• Generous vacation policy, mental health support, and wellness benefits
• Full access to ELVTR courses for continuous personal and professional growth
• A collaborative, mission-driven, and globally distributed team
  
  

Why Join ELVTR?

At ELVTR, you won’t just support sales operations — you’ll shape how they scale. Your work will directly impact revenue performance, operational efficiency, and customer experience across a fast-growing global education company.

Join Us

Ready to lead and optimize ELVTR’s UK sales operations? Apply now and become a key contributor to our growth journey.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all.