Patrique Mercier Recruitment By Cyriel

Czech-Speaking Customer Service for Tobacco Dept. Work from Home in Greece

  • Patrique Mercier Recruitment By Cyriel

Job Description

Patrique Mercier Recruitment ES is excited to present an excellent opportunity for Czech-speaking individuals to join the Tobacco Department as Customer Service Representatives, working from home in Greece! If you have a passion for customer service and enjoy providing support to clients in a flexible environment, this role is perfect for you. You will assist Czech-speaking customers with their inquiries related to tobacco products, ensuring they receive the information and assistance they need from the comfort of their homes. Join a dedicated team and help us deliver exceptional service!


Your Responsibilities

  • Provide outstanding customer service to Czech-speaking clients through various communication channels, including phone, email, and live chat.
  • Efficiently handle customer inquiries, offer product information, and resolve any issues related to tobacco products.
  • Maintain a professional and friendly demeanor in all interactions with customers.
  • Accurately document customer interactions to help facilitate improvements in service.
  • Collaborate with team members and departments to ensure customer satisfaction and resolve issues effectively.
  • Engage in continuous training to stay updated on product knowledge and customer service practices.

Requirements

  • Your nationality and native language must be clearly stated in your application.
  • Fluency in Czech (both written and spoken) is essential.
  • Strong commitment to providing excellent customer service.
  • Previous experience in customer service or a related field is advantageous, but not required.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and manage your time effectively while working from home.
  • Positive attitude and a proactive approach to customer inquiries.
  • Willingness to learn and grow in a dynamic and supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...