Essence Coaching Group

French Speaking Customer Service Representative

  • Essence Coaching Group

Job Description

French Speaking Customer Service Representative

Location: Remote (Greece)
Salary: €1,200 gross/month

Relocation Support Provided

About the Role

Are you a French speaker and looking for a remote opportunity? Join an international customer support team supporting users of a global digital platform, while working comfortably from home within Greece.

This role offers paid training, long-term stability, and the opportunity to gain valuable international experience in a supportive and multicultural environment.

Key Responsibilities

  • Provide customer support via phone, email, and chat

  • Assist customers with account inquiries, bookings, changes, cancellations, and payments

  • Resolve customer issues efficiently with a customer-focused approach

  • Maintain accurate documentation and follow internal procedures

  • Manage a high volume of customer interactions while ensuring quality

  • Collaborate with remote team members to achieve service-level targets

Candidate Profile

  • French language: C1–C2 level 

  • English: B2 level

  • Strong communication, organization, and problem-solving skills
  • Reliable, self-motivated, and able to work independently in a remote setup

What's in It for You?

  • 100% remote work from Greece

  • Competitive salary of €1,200 gross/month

  • Paid training and full onboarding

  • International and inclusive work environment

  • Career growth opportunities

  • Healthy work–life balance with remote flexibility