Job Description
Patrique Mercier Recruitment is pleased to announce an exciting opportunity for Finnish Speaking Customer Service representatives in Greece, with paid relocation! This position is designed for individuals passionate about providing excellent customer support while experiencing the rich culture and beauty of Greece. Our agency specializes in connecting multilingual candidates with top-tier employers across a variety of sectors. As a Finnish Speaking Customer Service representative, you will be tasked with assisting Finnish-speaking customers, helping them with inquiries and fostering a positive service experience. This role not only offers you the chance to develop your career but also to immerse yourself in a new and vibrant environment, all while receiving relocation support to make your transition smoother.
Responsibilities
- Provide high-quality customer service to Finnish-speaking clients via phone, email, and chat.
- Handle inquiries and complaints effectively, ensuring customer satisfaction.
- Assist customers with product information, account management, and troubleshooting.
- Maintain detailed records of customer interactions and feedback in the CRM system.
- Collaborate with team members to improve service processes and customer experience.
- Stay up-to-date with company offerings and industry developments to better assist customers.
Requirements
- Fluency in Finnish and English (both written and spoken); additional languages are a plus.
- Experience in customer service or related fields is an advantage.
- Strong communication skills with a friendly and professional demeanor.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Familiarity with customer service software and CRM systems.
- Proactive approach to problem-solving and customer interaction.
- Willingness to relocate to Greece and take advantage of relocation assistance.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )