Dlocal

Account Manager Lead

Job Description

What’s the opportunity?
We are looking for an experienced Account Manager to join our team. In this role, you will oversee a portfolio of global clients, identify new business opportunities, and build lasting partnerships. You’ll play a key role in driving revenue growth by upselling and cross-selling to existing clients, while also leading and developing a high-performing team to support business objectives.



What will I be doing?
  • Manage and grow a portfolio of strategic client accounts across global markets.
  • Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
  • Lead and mentor a team, setting clear goals and supporting their professional growth.
  • Identify opportunities to upsell and cross-sell additional products and services to existing clients.
  • Collaborate with internal teams to ensure the successful delivery of our solutions.
  • Serve as a regional expert, providing insights to support the broader sales and account management strategy.
  • Represent the company at industry events, conferences, and through professional networking.
  • Contribute to the development and implementation of growth-oriented operational strategies.

    • What skills do I need?
  • 4+ years of B2B sales or account management experience, preferably in a tech or fintech company.
  • Proven experience leading and managing teams, with a focus on performance, development, and collaboration.
  • Demonstrated success in upselling and cross-selling within existing accounts.
  • Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
  • Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
  • A well-established business network and experience developing strategic partnerships.
  • Willingness to take smart risks backed by deep customer understanding and solid strategy.
  • Fluency in English is required (other languages are a plus).
  • Ability and willingness to travel internationally.

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