Solution Support Engineer

Job Description

We are looking for a Solution Delivery/Support Engineer with 0-3 years of experience to develop, maintain, and support our integration platform. This role involves working with Java/Groovy, managing databases, assisting with AWS DevOps functions, and providing Tier 2 platform support. The ideal candidate will also participate in occasional customer-facing calls with technical teams to ensure smooth issue resolution and platform performance.

Key Responsibilities:

• Develop and maintain solutions using JTScript (based on Groovy and Java)
• Support and resolve Tier 2 platform issues, including troubleshooting and debugging.
• Participate in occasional customer-facing technical discussions to assist in issue resolution.
• Work with RESTful APIs and scripting to automate tasks.
• Manage AWS DevOps functions, including CI/CD pipelines, cloud-based deployments, and monitoring.
• Optimize system performance and reliability.
• Collaborate with cross-functional teams to deliver high-quality solutions.

Applicants must be legally entitled to work in Canada. Sponsorship is not available.

Requirements

Required Skills & Qualifications:

• 0-3 years of experience in Java development.
• Strong foundation in Core Java and object-oriented programming (OOP).
• Experience with databases such as MySQL, PostgreSQL, and MS SQL.
• Familiarity with REST APIs and web services.
• Exposure to AWS DevOps tools such as CI/CD pipelines, infrastructure as code (IaC), Docker, ECS, CloudWatch, or IAM.
• Ability to work effectively in a team and communicate technical concepts clearly.

Nice to Have Skills:

• Experience with React, JavaScript, and Node.js.
• Understanding of data engineering and data science concepts.
• Exposure to container orchestration and cloud security best practices.