Contractual - Sales Support Specialist (US Legal Tech, WFH)

Job Description

Salary: P55,000 - P60,000 (Monthly Package)

Schedule: 09:00 AM - 06:00 PM EST

What are we looking for?

Skills Required:

• 3+ years of proven experience in sales support, account management or customer success roles, preferably in the legal tech industry.
• Strong communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders. Results-driven mindset with a track record of meeting or exceeding sales targets and KPIs.
• Commitment to the success of clients and our team. Willingness to work hard and extra hours if business requires.
• Proficiency in MS Office Suite and managing contact lists via Spreadsheet, Scanner apps and CRM Programs.
• Quick to learn and use new technology products.

What will you do?

1. Lead Qualification and Demo Scheduling:

• Reach out to warm leads via emails and phone calls to qualify their interest and schedule product demos.
• Collaborate closely with the Go-To-Market team to understand the value proposition and effectively communicate it to potential clients.

2. Conducting Product Demos:

• Learn from the COO and Head of Business Development on how to conduct engaging and informative product demonstrations.
• Showcase their features and benefits to prospective clients, attracting them to sign up for our AI product trials or make buying decisions.

3. Pipeline Management and Nurturing:

• Manage and nurture active opportunities in the sales pipeline, ensuring a seamless transition from product trials to active client status.
• Proactively engage with product trial candidates to address any concerns, provide support, and guide them through the evaluation process.

4. Client Success and Relationship Management:

• Serve as a key point of contact for clients during their trial period and beyond.
• Provide AI training and product support to clients via Zoom, learning after the COO/co-founder via initial shadowing.
• Conduct regular check-ins with trial candidates to gather feedback for Product/Tech team, address questions, and reinforce the value proposition of our solutions.
• Build and maintain strong, long-lasting relationships with clients to drive retention and upsell opportunities.

5. Collaboration and Knowledge Sharing:

• Collaborate with the Go-To-Market and product teams to share insights, best practices, and success stories to enhance overall sales effectiveness.
• Stay updated on industry trends, competitor offerings, and market dynamics to identify new opportunities and potential areas for improvement.

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is the Premier AI Legal Assistant for Plaintiff Lawyers, leveraging the most cutting-edge Generative AI technologies.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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