German Speaking Customer Service Positions for Imperial Department

Job Description

Patrique Mercier Recruitment is excited to announce available positions for German Speaking Customer Service roles within the Imperial Department. Our agency is dedicated to connecting talented individuals with opportunities across Greece. In this role, you will engage with German-speaking clients, providing exceptional customer support and assistance regarding our services and products. Your expertise in the German language will play a vital role in ensuring client satisfaction and fostering positive relationships. If you are motivated, have a passion for customer service, and wish to contribute to a thriving team, we encourage you to apply!

Responsibilities

• Deliver excellent customer service through phone, email, and chat interactions in German.
• Assist clients with inquiries related to the Imperial Department's offerings.
• Address and resolve customer complaints with a focus on professionalism and satisfaction.
• Provide information about services, guiding customers in making appropriate choices.
• Maintain accurate documentation of customer interactions and inquiries.
• Collaborate with team members to enhance service delivery and overall customer experience.
• Keep informed about updates, changes, and services within the Imperial Department.

Requirements

• Fluency in German (both spoken and written) is required.
• Excellent communication skills and a strong commitment to customer service.
• Experience in customer service or a similar role is preferred.
• Demonstrated ability to solve problems and assure customer satisfaction.
• Ability to work effectively both independently and as part of a team.
• Knowledge of the Imperial Department's services is an advantage.
• Proficient with digital tools and customer relationship management systems.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training