Finnish Speaking Customer Support for Transportation Services - Remote in Greece

Job Description

Patrique Mercier Recruitment is excited to announce an opportunity for a Finnish Speaking Customer Support Representative for Transportation Services, with remote work available from Greece. In this role, you will provide outstanding support to Finnish-speaking customers, assisting them with their transportation inquiries and ensuring a seamless customer experience. Your dedication to customer service will be crucial in helping clients navigate their travel needs effectively. If you have a passion for helping others and are fluent in Finnish, we encourage you to apply!

Responsibilities

• Provide exceptional customer support to Finnish-speaking clients via phone, email, and chat regarding transportation services.
• Assist customers with inquiries about bookings, schedules, and service issues.
• Efficiently resolve customer complaints and offer solutions to improve satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to ensure effective service delivery and address any customer concerns.
• Stay updated on transportation industry trends and service offerings to provide comprehensive support.

Requirements

• Fluency in Finnish and English; knowledge of additional languages is a plus.
• Previous experience in customer support, preferably in the transportation or travel sector.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive approach to customer service.
• Comfortable using CRM systems and standard office software.
• Ability to work independently and efficiently in a remote environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras