Finnish Speaking Customer Service Banking - Remote in Greece

Job Description

Patrique Mercier Recruitment is excited to announce a rewarding opportunity for a Finnish Speaking Customer Service Representative in the Banking Sector, with a remote position available in Greece. In this critical role, you will serve as the first point of contact for our Finnish-speaking clients, assisting them with a range of banking inquiries and providing exceptional customer support. If you are dedicated to delivering high-quality service and want to contribute positively to customers’ financial experiences, we would love to hear from you!

Responsibilities

• Engage with Finnish-speaking customers to assist with banking inquiries related to products and services.
• Support clients in managing their accounts, resolving issues, and processing transactions.
• Document customer interactions accurately in the CRM system to ensure appropriate follow-up.
• Work collaboratively with other teams to ensure timely resolution of client queries.
• Stay updated on banking products, compliance regulations, and policies to offer informed support.
• Build strong relationships with clients through effective communication and problem-solving skills.

Requirements

• Fluency in Finnish and English; knowledge of additional languages is an advantage.
• Experience in customer service, preferably in the banking or financial sector.
• Strong communication and interpersonal skills with a customer-centric approach.
• Proficiency in CRM systems and various office software.
• Attention to detail and ability to handle sensitive customer information respectfully.
• A self-motivated professional capable of working efficiently in a remote environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras