Slovenian Speaking Customer Support - Athens

  • Patrique Mercier Recruitment Tr
  • Verified

Job Description

Patrique Mercier Recruitment is delighted to announce an opening for a Slovenian Speaking Customer Support Representative based in Athens, Greece. This role is perfect for individuals who are fluent in Slovenian and English and have a passion for providing outstanding customer service. As a Customer Support Representative, you will assist Slovenian-speaking customers with inquiries and issues, ensuring a top-notch experience with our services. If you are ready to contribute to customer satisfaction and support, we would love to hear from you!


Responsibilities

  • Provide exceptional customer support to Slovenian-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to our products and services, account management, and troubleshooting.
  • Resolve customer complaints efficiently to maintain high levels of satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to communicate customer feedback and improve service delivery.
  • Stay updated on product knowledge and industry trends to provide informed support to customers.

Requirements

  • Fluency in Slovenian and English; additional language skills are a plus.
  • Experience in customer support is preferred, but not essential.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-focused approach.
  • Proficiency with CRM systems and basic office software.
  • A positive attitude and the ability to work collaboratively within a team.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many Extras