Sales Engineer (UK)

Job Description

Who we are:

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, an embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

We help knowledge workers to work smarter.

Summary of the role:

In this role as a Sales Engineer, you work with account executives to build and demonstrate impactful solutions for customers' information management challenges. You are excited about digital transformation and have a huge desire to help customers to digitize their processes. This position reports to the UK Sales Engineering team.

What you will be doing/Responsibilities and Duties:

Pre-Sales Support:

• Discover the pain in customers' current processes and quantify the business impact of the M-Files solution together with account executives.
• Script, configure and deliver value-driven product demos to prospects.
• Manage proof-of-concept (POC) processes.

Technical Consultation:

• Understand customers' issues thoroughly and suggest solutions based on industry best practices by leveraging M-Files platforms' differentiated capabilities.
• Address technical objections or questions raised by prospects.
• Assist developers with initial integrations and third-party solutions.
• Manage RFx processes leveraging existing Q&A databases and develop the knowledge base with your team members.

Relationship Building:

• Build strong relationships with account executives and customers by understanding customer needs and the impact of the solutions, and by earning the trusted advisor status by offering impactful solution descriptions and product demonstrations.
• Work closely with internal teams (engineering, product, and support) to relay feedback from the field and to stay updated on current and future capabilities of the product.

Requirements

Who you are/Qualifications and Skills:

• Proven experience in sales engineering.
• Previous experience in enterprise content management and workflow automation is considered as an advantage.
• Strong communication skills, both written and verbal.
• Ability to translate complex technical concepts into clear, compelling messages for non-technical audiences.
• Ability to work and solve issues independently under sometimes challenging deadlines.
• Experience and expertise in industry verticals such as Services, Manufacturing, or Energy is considered as an advantage.

Benefits

What We Offer:

• 25 days holiday per year in addition to public holidays
• Health insurance for the employee and their immediate family
• Life and critical illness insurance for the employee
• Travel Insurance (Work & Personal use)
• Stakeholder pension plan with matching contributions up to 5% salary
• Team Member Referral Bonus Program
• Years in Service Awards
• Auntie Service (Therapy & Wellbeing) 

• International team of top performers
• Inclusive and dynamic culture (virtual and in-person)
• Opportunity to contribute to our success and growth globally
• Flexible work/life balance
• Competitive compensation and benefits package

Does this sound exciting to you?

Please send us your application together with your CV and salary request as soon as possible.

This opportunity will be removed based on applicant volume; we encourage you to apply soon if interested. Applications will be reviewed on an ongoing basis.

Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails.

We are not sponsoring relocation for the role and will not consider applicants outside of UK.