Jump Cloud

Sales Engineer - United States

Job Description

About the Team: 
The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.


What you'll be doing
  • Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
  • Providing tailored product demonstrations
  • Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
  • Support direct and partner sales teams with product related questions and skill development
  • Building relationships with partners through technical enablement and co-selling
  • Assist prospects with setup and configuration of time based trials.
  • Provide technical Q&A to prospects as they progress through trial
  • Assess prospect readiness to enter a formal sales cycle
  • Understand implementation best practices to advise on the quickest customer time to value
  • Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
  • Provide evaluation framework for prospects to follow in their POC

    • We're looking for:
  • Excellent written and verbal communications skills
  • Ability to make the complex simple
  • Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
  • Comfortable with public speaking
  • Desire and ability to learn new complex concepts
  • Drive to help move prospects through sales process

    • You Have:
  • 2-5+ years experience in technical sales role or equivalent
  • Strong technical acumen; must be able to understand complex IT challenges and align them to JumpCloud solutions
  • Strong presentation skills, ability to conduct product demonstrations

    • Preferred Qualifications:
  • Knowledge of IT, Cloud, SaaS technologies
  • Understanding of network architecture
  • Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
  • Familiarity with MDM, RMM, or similar endpoint solutions
  • Familiarity with MFA technologies such as TOTP, WebAuthn
  • Experience configuring and deploying identity and/or directory solutions
  • Experience with scripting languages, PowerShell preferred. 
  • Experience with both direct and channel/partner sales cycles
  • Experience with MEDDIC Sales Methodology

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