Inside Service Sales Representative

We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their sales career. Selected candidates will have a strong work ethic and enthusiasm demonstrating initiative and professionalism. Our Inside Service Sales Representatives are responsible for a targeted territory’s service revenue, selling service contract renewals, upselling services, and selling professional services and training.

•            Responsible for renewal quoting and upselling in a specified region/territory

•            Attain monthly/quarterly/annual quota on assigned region/territory

•            Weekly forecasting/commit – Service

•            Team with Partners to cross-sell and up-sell services into existing customer base - create incremental pipeline and revenue

•            Create pro-active and re-active quotes for customers and partners as well as facilitate any special pricing requests; verifying serial numbers and RMA's

•            Manage service contracts/renewals for customers in assigned region/territory

•            Manage service sales campaigns and promotions for assigned region/territory

•            Close on time all service renewal opportunities

•            Regular pipeline and opportunity reporting both internally and externally, including SalesForce accuracy

•            Spot product upsell opportunities and work with the product account team

•            Work with internal teams to protect data integrity and manage service orders

•            Strong English verbal and written skills a must

•            2+ years in Inside Sales experience required

•            Strong telephone communications skills comfortable calling on clients

•            Should have a desire to grow your career in Service Sales utilizing Consultative Sales techniques

•            Ability to work well in a fast paced, team environment

•            College Degree preferred

•            Interest and knowledge of software/hardware technologies preferred

•            Experience with Computer Networking technologies a bonus

•            Possess energetic and enthusiastic demeanor

•            Experience with SalesForce.com required

•            Strong Microsoft Excel skills required

•            Up to 5% travel requirement