Revenue Operations Manager

Job Description

The Role

Join Inspira Education Group, a trailblazer in educational services and one of the fastest-growing edtech companies in the nation! We're on the hunt for our very first Revenue Operations Manager – a powerhouse role where you can truly make an impact. In this exciting position, you'll partner closely with our dynamic marketing, sales, and student success teams to supercharge our effectiveness on a global scale.

As a Rev Ops visionary, you’ll be at the forefront of driving productivity and creating scalable operations that empower our organization to reach new heights. If you love diving into DTC sales motions, have a knack for CRM systems (we use HubSpot), and are passionate about supporting a vibrant, growing team, we want to hear from you! The ideal candidate thrives in a fast-paced environment, relishes the challenge of creative problem-solving, and has a fierce bias for action and results. You’ll play a vital role in scaling Inspira’s revenue funnel by implementing efficient processes, enabling every role in our organization, utilizing the best tools, and delivering insightful business intelligence.

This is a fantastic opportunity to shape the future of our company from anywhere in the United States or Canada. Are you ready to make your mark? Come join us at Inspira!

Responsibilities

• Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor in the business
• Define, develop, and implement sales, marketing, and student success support systems and scalable processes
• Work closely with key stakeholders/cross-functional teams to understand operational needs and improve existing workflows
• Educate the sales, marketing, and student success teams about process changes and system updates, keeping them informed about change management
• Assist the team in finding simple and scalable process solutions for day-to-day challenges
• Ensure data accuracy in HubSpot CRM
• Lead all attribution infrastructure - UTM tracking, Google Analytics, Ad platforms
• Integrate all of our platforms, e.g., GTM, GA4, and HubSpot
• Integrate our third-party tools with GTM, GA4, and HubSpot (e.g., webinar tools, outgrow, etc.)
• Write and maintain documentation for operation processes
• Prepare ad hoc analyses and participate in special projects as needed
• Create and maintain reports and dashboards that facilitate quick decision-making at scale
• Drive process improvement, adoption, and effectiveness at all levels of the sales process

Qualifications

• 4+ years of experience in Business, Sales, Success Operations, or a similar role
• Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives
• Bachelor’s degree required, Masters degree preferred
• Experience in a startup environment and a demonstrated ability to work within a scaling team, ideally having been part of a team with less than 50 employees
• Strong knowledge and understanding of sales and customer success disciplines
• Solid functional understanding of HubSpot CRM, with robust experience in creating and maintaining reports and dashboards
• Excellent analytical thinking skills, with the ability to break down ambiguous problems into clear, manageable components and identify optimal solutions
• Exceptional verbal and written communication skills, along with strong organizational abilities; experience in project or program management is a plus
• Strong problem-solving and troubleshooting skills, with the ability to escalate issues and roadblocks as necessary
• Commitment to drive actionable outcomes and results
• Ability to balance a sharp focus on measurable outcomes with genuine empathy for people, customers, and the business. Flexible team player with a proactive approach
• High energy, humility, and the capacity to work effectively with diverse personalities
• This is a hands-on position; the ideal candidate must be willing to "roll up their sleeves”