Sales Manager

Job Description

About the Sales Team

The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org

About the Role

The Sales Manager helps recruit, onboard, train and manage SDRs or AEs. They will help them sell, coach them to hit KPIs and remove sales obstacles; they may also design and optimize the sales pitch. The Sales manager should possess a strong sales acumen, understand that building trust and rapport with our pros is essential for a long term relationship.  You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company. 

Responsibilities

• Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the SDR or AE workflow and operations processes
• Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment 
• Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDRs or AEs, as well as identify training needs. 
• Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan 
• Performance & documentation
• Other duties as assigned or required.

What you’ll need

• Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions
• Have a collaborative attitude to share techniques and success with the team
• Experience with CRM and sales tools, preferably Salesforce
• Must have a minimum of 3 years cold-calling/outbound sales and 2-3 years of people management experience handling a sales team
• Be able to multitask, be detail oriented, stay organized, and be available for the team during shift.
• Expert in creating processes for scale and SOPs to be more efficient and drive results
• Must have excellent communication skills (voice and non voice) to be able to clearly explain the benefits and features of our product well
• Leadership.  Be able to motivate, influence mindsets, create positive team selling environments. 

Bonus points if you have

• Experience using Google Suite 
• Experience in managing a geographically dispersed, remote team
• Experiencing in short sales cycle consultative sellin

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here. #LI-Remote