Sales Development Representative (SDR) | Outbound Prospecting

Job Description

Sales Development Representative (SDR) – Remote

Outbound Sales | Cold Calling | Lead Qualification | CRM | U.S. Business Hours (CST)

Position Type: Full-Time, Remote
Location: Remote (Open to LATAM & Global Candidates)
Working Hours: U.S. Business Hours (CST)

About the Role

At Pavago, one of our clients is hiring a Sales Development Representative (SDR) to generate qualified sales opportunities through high-volume outbound prospecting and lead qualification.

This is a fast-paced, phone-first sales role where you’ll engage prospects through calls, email, and text messaging, identify qualified opportunities, and help build a healthy sales pipeline. Success in this role comes from persistence, strong communication skills, and the ability to consistently achieve outreach goals.

If you’re coachable, goal-driven, and looking to build a successful career in sales, this is an excellent opportunity to grow.

What You’ll Own

Outbound Prospecting

• Conduct high-volume outbound outreach via phone, email, and text messaging.
• Identify and engage prospective candidates and leads across assigned campaigns.
• Build rapport quickly and maintain professional conversations.
• Follow structured outreach cadences and prospecting workflows.
• Consistently achieve daily outreach activity goals.

Lead Qualification

• Qualify prospects based on predefined campaign criteria.
• Conduct discovery conversations to assess fit and interest.
• Gather relevant information and determine next steps.
• Advance qualified prospects through the sales pipeline.
• Deliver a professional and positive prospect experience.

Inbound Lead Follow-Up

• Respond promptly to inbound leads generated through job postings and marketing efforts.
• Conduct qualification conversations and identify next steps.
• Maintain ongoing communication until a clear outcome is reached.
• Ensure timely and consistent follow-up.

CRM & Pipeline Management

• Maintain accurate records of prospect interactions.
• Log calls, emails, texts, and follow-up activities in the CRM.
• Keep pipeline stages updated and organized.
• Support reporting through accurate activity tracking.
• Maintain clean and reliable CRM data.

Team Collaboration

• Coordinate qualified lead handoffs to recruiting teams or sales leadership.
• Share prospect insights and relevant information with internal stakeholders.
• Participate in coaching sessions, training, and team meetings.
• Collaborate with leadership to improve outreach performance.

Performance & Target Achievement

• Meet daily and weekly outbound activity targets.
• Achieve lead qualification and conversion goals.
• Follow established sales processes and messaging.
• Continuously improve outreach techniques and communication skills.
• Maintain consistent performance in a metrics-driven environment.

Requirements

Must-Have Qualifications

Experience & Skills

• Strong spoken and written English communication skills.
• Confident, persuasive, and professional communication style.
• Comfortable making high-volume outbound calls.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple conversations and follow-ups simultaneously.
• Comfortable following structured sales processes and scripts.
• Reliable internet connection and professional remote workspace.
• Availability during U.S. Central Standard Time business hours.

Nice-to-Have

• Previous experience as:
• Sales Development Representative (SDR)
• Business Development Representative (BDR)
• Outbound Sales Representative
• Cold Caller
• Recruiter
• Lead Generation Specialist
• Experience using CRM or Applicant Tracking Systems (ATS).
• Experience supporting U.S.-based clients or companies.
• Experience in commission-based or performance-driven sales environments.
• Familiarity with pipeline management and sales metrics.
• Proven success meeting outreach and conversion targets.

Tools & Technologies

• Google Workspace (Gmail, Sheets, Drive)
• Slack
• CRM / Lead Management Software
• Phone & Dialer Systems
• Email Outreach Platforms

What Makes You a Strong Fit

• High-energy and enthusiastic communicator.
• Comfortable initiating conversations with new people.
• Resilient and confident when handling rejection.
• Goal-oriented and motivated by performance.
• Organized with strong follow-up discipline.
• Coachable and eager to learn.
• Accountable with a strong work ethic.
• Positive, collaborative team player.
• Thrives in fast-paced, metrics-driven environments.

What a Typical Day Looks Like

• Review assigned leads and daily outreach goals.
• Make outbound calls to prospective candidates and leads.
• Send follow-up emails and text messages.
• Conduct qualification conversations.
• Update CRM records and activity logs.
• Follow structured outreach cadences.
• Coordinate qualified lead handoffs.
• Track progress toward daily and weekly KPIs.
• Participate in coaching sessions and team meetings.

In short: You generate qualified opportunities through consistent outreach, effective communication, and disciplined follow-up.

Key Metrics for Success (KPIs)

• Daily outbound call volume
• Daily outreach activity completion
• Lead qualification rate
• Contact-to-conversation conversion rate
• Qualified leads generated
• Follow-up completion rate
• CRM accuracy and activity tracking
• Weekly and monthly performance target achievement
• Overall contribution to pipeline growth

Why This Role Stands Out

• Fully remote work environment.
• Structured training and ongoing coaching.
• Exposure to multiple industries and sales campaigns.
• Modern sales tools and technology stack.
• Performance-driven culture with clear growth opportunities.
• Career progression into:
• Senior SDR
• Account Executive
• Sales Team Lead
• Business Development Manager

Interview Process

1. Initial Application Review
2. Spark Hire Intro Video (3–5 minutes)
3. Final Client Interview
4. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re a motivated communicator who enjoys building relationships, creating opportunities, and exceeding performance goals, we’d love to hear from you. Apply today and take the next step in your sales career with a growing remote team.