Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Job Description

Mercier Consultancy MD is excited to offer a position for a Greek Speaking Customer Service Agent to work in Bulgaria with the benefit of paid relocation. Join our dynamic team and provide outstanding support to Greek-speaking customers, ensuring their needs and inquiries are addressed promptly and efficiently.

Responsibilities

• Handle customer inquiries and provide support in Greek through phone, email, and chat.
• Offer accurate information on products, services, and customer accounts.
• Resolve customer complaints and issues with professionalism and empathy.
• Maintain detailed records of customer interactions within the CRM system.
• Work collaboratively with internal teams to improve service quality and customer satisfaction.
• Stay informed about company updates, products, and industry trends to provide accurate assistance.

Requirements

• Fluency in Greek (written and spoken) is essential; English proficiency is a plus.
• Previous customer service experience is preferred.
• Strong communication and problem-solving skills.
• Ability to manage challenging situations calmly and efficiently.
• Proficiency in CRM systems and standard office software.
• Motivated and able to work independently and within a team.
• Willingness to relocate to Bulgaria, with relocation costs covered by the company.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. 1500 Euro Signing Bonus
4. Relocation Package
5. Fully Paid Training
6. Health Insurance
7. And Much More...