Portuguese-speaking Customer Service Experts - Work In Greece - Paid Relocation

Job Description

Mercier Consultancy Group is pleased to announce exciting opportunities for Portuguese-speaking Customer Service Experts to join our team in Greece. This role provides a fantastic chance to develop your career in customer service while enjoying the lifestyle benefits of living in Greece. The company offers a paid relocation package to support your move.

Responsibilities:

• Deliver excellent customer service to Portuguese-speaking clients via phone, email, and chat channels.
• Handle customer inquiries, resolve complaints, and troubleshoot issues effectively and professionally.
• Maintain accurate records of customer interactions and transactions in compliance with company policies.
• Work closely with team members to enhance the overall customer experience.
• Stay informed about the company products, services, and updates to provide accurate guidance.

Requirements

• Fluency in Portuguese (both spoken and written) is required.
• Previous experience in a customer service role is preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work efficiently under pressure and manage challenging situations gracefully.
• Familiarity with CRM systems and basic computer skills.
• Readiness to relocate to Greece with relocation costs covered by the company.
• Flexibility to work various shifts, including evenings and weekends if needed.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...