Mercier Consultancy Group

Norwegian Speaking Customer Support Jobs - Work And Live In Sofia

  • Mercier Consultancy Group
  • Remote Sweden
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Job Description

Mercier Consultancy is excited to offer Norwegian Speaking Customer Support Jobs in Sofia, providing a unique opportunity to work and live in this vibrant city. We are looking for motivated and customer-focused individuals fluent in Norwegian to join our team. As a Customer Support Representative, you will be responsible for providing excellent service to Norwegian-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

  • Provide high-quality customer support to Norwegian-speaking customers via phone, email, and chat.
  • Assist clients with questions about products, services, and account issues.
  • Resolve customer complaints and troubleshoot problems efficiently.
  • Document and track customer interactions accurately.
  • Collaborate with team members to improve customer satisfaction and service quality.
  • Stay updated on product knowledge and company policies.

Requirements

  • Fluency in Norwegian (written and spoken); English language skills are an advantage.
  • Experience in customer service or support roles is preferred.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with customer support software is a plus.
  • Positive attitude, willingness to learn, and team spirit.
  • Attention to detail and excellent organizational skills.

Benefits

  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...