Dutch/Flemish Speaking Customer Support (Remote) - Paid Relocation to Greece

Job Description

Mercier Consultancy is excited to offer a Dutch/Flemish Speaking Customer Support position with the flexibility of remote work from anywhere in Greece, and a relocation package to Greece. This opportunity is perfect for candidates fluent in Dutch or Flemish who are passionate about delivering excellent customer service while enjoying the beautiful lifestyle Greece has to offer.

Key Responsibilities

• Provide outstanding customer support to Dutch/Flemish-speaking clients via phone, email, and chat.
• Address inquiries regarding products, services, and company policies promptly and accurately.
• Handle and resolve customer complaints to ensure customer satisfaction.
• Maintain detailed records of customer interactions in the CRM system.
• Collaborate with various departments to deliver effective solutions and improve service quality.
• Stay informed about company products and industry developments to provide knowledgeable assistance.

Requirements

• Fluency in Dutch or Flemish (both written and spoken) is essential; proficiency in English is a plus.
• Previous experience in customer service or related support roles is preferred.
• Excellent communication skills with a professional and friendly attitude.
• Strong problem-solving skills and ability to handle challenging situations proactively.
• Familiarity with CRM software and customer service tools is beneficial.
• Ability to work independently in a remote work environment while maintaining teamwork and collaboration.
• Willingness to relocate to Greece with a paid relocation package included.

Benefits

• Competitive Monthly Salary

• Relocation Package
• Airport Pick-Up

• Fully Paid Training

• Health Insurance
• Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

• And Much More...