Slovak Speaking Customer Support For Booking.com - Paid Relocation To Athens

Job Description

Mercier Consultancy is excited to offer a unique opportunity for Slovak Speaking Customer Support Representatives to join the team supporting Booking.com, with paid relocation to Athens, Greece. If you are fluent in Slovak and passionate about delivering outstanding customer service in the travel and hospitality sector, this is the perfect role for you. This position offers the chance to work in a vibrant city while contributing to one of the world's leading online travel platforms.

Key Responsibilities

• Provide customer support to Slovak-speaking customers of Booking.com via phone, email, and chat.
• Assist customers with booking inquiries, cancellations, modifications, and other travel-related questions.
• Handle complaints and resolve issues efficiently to ensure customer satisfaction.
• Maintain accurate records of all interactions and transactions.
• Collaborate with various internal teams to provide a seamless customer experience.
• Stay updated with Booking.com’s products, policies, and procedures.

Requirements

• Fluency in Slovak (both written and spoken); proficiency in English is an advantage.
• No experience needed, but willingness to learn! 
• Strong communication and problem-solving skills.
• Flexibility to relocate and work in Athens, Greece.
• Positive attitude and willingness to learn and adapt.
• Attention to detail and excellent organizational abilities.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Fully paid training
• Airport Pick-Up 
• 2 Extra Salaries Per Year
• Health Insurance
• Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece
• And many other benefits!