French Customer Service for Automotive Industry - Greece, Fully Paid Relocation

Job Description

Mercier Consultancy MD is thrilled to present an exceptional career opportunity for French Speaking Customer Service Representatives within the dynamic and ever-evolving Automotive Industry. This exceptional opportunity includes fully paid relocation to Greece, providing the perfect springboard for talented professionals eager to advance their careers. This comprehensive support underscores our commitment to attracting top talent by offering a seamless move to one of the most vibrant and culturally rich countries in Europe.

This role is perfectly suited for individuals who have a strong passion for the automotive sector and are committed to delivering outstanding, personalized customer service experiences. As a valued member of our dedicated team, you will be responsible for providing expert, professional support to French-speaking customers, skillfully addressing their inquiries, resolving any issues efficiently, and ensuring every interaction contributes to a seamless and positive customer journey.

Key Responsibilities

• Respond to customer inquiries related to automotive products, services, and after-sales support in French.
• Provide detailed information on vehicle features, maintenance, and warranty services.
• Assist customers with booking service appointments, handling complaints, and resolving issues efficiently.
• Maintain accurate records of customer interactions in the CRM system.
• Collaborate with sales, technical, and service teams to enhance customer satisfaction.
• Stay updated on automotive industry trends and product knowledge to deliver informed support.

Requirements

• Fluency in French (both written and spoken) is essential.
• A minimum of B2 in English is required.
• Previous experience in customer service is preferred.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Strong problem-solving abilities and attention to detail.
• Ability to handle multiple tasks in a fast-paced environment effectively.
• Familiarity with CRM software and customer support tools is advantageous.
• Willingness to relocate to Greece; full relocation expenses will be covered.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More...