Mercier Consultancy Group

Croatian Speaking Customer Service Jobs - Work In Greece - Paid Relocation

  • Mercier Consultancy Group
  • Remote Croatia
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Job Description

Mercier Consultancy MD is pleased to offer exciting Croatian Speaking Customer Service positions in Greece, with a fully paid relocation package! This is a fantastic opportunity to advance your career while experiencing the vibrant culture and beautiful environment of Greece.


Why Join Mercier Consultancy MD?

We are committed to fostering a positive and supportive workplace where you can thrive professionally and personally. As a vital part of our team, you will deliver exceptional customer service to Croatian-speaking clients.

Key Responsibilities

  • Provide excellent customer support to Croatian-speaking clients via phone, email, and chat, ensuring professionalism and empathy in every interaction.
  • Assist customers in understanding our products and services, offering clear and helpful guidance.
  • Resolve customer inquiries and complaints promptly to maintain high satisfaction levels.
  • Document all customer communications accurately and follow up as needed.
  • Collaborate with internal teams to improve customer experience and service delivery.
  • Stay informed on company products and industry trends to provide knowledgeable assistance.

Requirements

  • Fluency in Croatian (written and spoken) is essential; additional language skills are beneficial.
  • Experience in customer service roles, preferably within a multilingual environment.
  • Strong communication and interpersonal skills focused on customer satisfaction.
  • Effective problem-solving abilities and a customer-first mindset.
  • Proficiency with computer systems and CRM software.
  • Positive attitude, cultural adaptability, and willingness to relocate to Greece.
  • Availability to work flexible hours, including evenings and weekends if required.

Benefits

  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. 2 Extra Salaries Per Year
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...