(Sr.) Key Account Manager DACH

Job Description

Probably the least boring job you’ll ever have.

At air up, we don’t just make bottles. We unbore water with flavor by scent. It makes no sense until you try it, and once you do, there’s no going back. Behind it all are teams pushing boundaries every day. Product bends taste and design in new directions. Marketing turns ideas into moments people talk about. Operations makes sure those moments reach hands everywhere.
Working here feels like stepping on stage: professionalism meets passion, curiosity meets courage. You’ll experiment, fail fast, learn faster, and actually see your ideas come to life. It's refreshingly low politics and low ego. Just smart, driven people who lift each other up and make things happen. And whatever happens, it sure won't be boring.

Welcome to air up.

The Sales Team is dedicated to driving sales with both existing and new customers in the offline retail channel. You will be part of a collaborative team of six skilled and friendly colleagues, located across Europe.
As a (Sr.) Key Account Manager DACH, you will engage with both strategic and operational aspects of our business, taking on a dynamic role that ensures the smooth running of commercial day-to-day activities, while also shaping the growth of our offline retail channel. You will focus on nurturing and expanding relationships with key customers and supporting the acquisition of new accounts in line with our company's strategic goals.

Key Responsibilities

• Account Ownership: Take full ownership of the performance of key accounts within the DACH market (Focus Drugstores), ensuring that financial targets are consistently met or exceeded.
• Customer Strategy through Joint Business Planning: Develop and implement tailored customer strategies that encompass portfolio, pricing/promotion & category management, aligned with our company objectives.
• Account Management: Cultivate and maintain strong, long-term relationships with key accounts, ensuring high levels of customer satisfaction and sustainable growth.
• Cross-functional Collaboration: Partner closely with internal teams, including marketing, supply chain, and finance, to align strategies and achieve shared goals.
• Acquisition Support: Assist in acquiring new key accounts, driving market penetration and expanding our footprint within the offline sales channel.
• Channel Growth: Play a pivotal role in shaping and expanding our offline retail channel.
• Continuous Improvement: Contribute to a culture of continuous improvement, consistently seeking opportunities to optimize processes and shape ways of working.
• Teamwork: Work alongside a high-performing team, sharing best practices, and striving for collective success.

That’s you

• Proven track record in Key Account Management/Sales, with extensive experience managing large, complex accounts in the FMCG/CPG sector.
• Strong understanding of the DACH offline retail market and trade structures, particularly within a focus on grocers and drugstores.
• Exceptional negotiation and communication skills, acting as a key internal and external liaison with a results-driven approach.
• Highly driven and always pushing for the next opportunity
• Strategic and entrepreneurial mindset, with experience collaborating across departments such as Supply Chain, Marketing and Finance.
• Strong analytical and presentation skills; comfortable with numbers/data and adept at using analytics and presentation tools.
• Business fluent in both German and English, written and spoken; additional European languages are a plus.
• Possess a valid driver's license (B) and openness to occasional travel.