Slovak Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Job Description

Patrique Mercier Recruitment FR is pleased to announce a fantastic opportunity for a Slovak Speaking Customer Service Agent to work in Sofia, Bulgaria, with a fully paid relocation package. This role is perfect for candidates who are enthusiastic about delivering excellent customer support and eager to embrace a new professional adventure in an exciting city.

Responsibilities

• Provide exceptional customer service to Slovak-speaking customers via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, returns, and general support.
• Effectively resolve complaints and issues to ensure customer satisfaction.
• Maintain accurate records of customer interactions within the CRM system.
• Stay informed about company products and services to deliver knowledgeable assistance.
• Collaborate with internal teams to enhance the customer experience.
• Participate in training sessions to continuously improve product knowledge and service skills.

Requirements

• Fluency in Slovak and English, both written and spoken.
• Previous experience in customer service or related fields.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a customer-focused approach.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented and well-organized.
• Willingness to relocate to Sofia, with relocation costs fully covered.

Benefits

• Comprehensive training fully covered
• Secure employment along with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Access to over 50 benefits and services tailored to your needs
• A welcoming international workplace culture
• Ongoing support and learning opportunities
• 1500 euro singing bonus
• Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live