Slovenian Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocatio

Job Description

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for a Slovenian Speaking Customer Service Agent to join a leading company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for individuals ready to advance their careers while experiencing a new culture and working environment.

Responsibilities

• Provide exceptional customer support to Slovenian-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products, orders, returns, and general support issues.
• Effectively resolve customer complaints, ensuring a high level of customer satisfaction.
• Maintain detailed records of customer interactions within the CRM system.
• Collaborate with internal teams to enhance overall customer experience.
• Participate in ongoing training to improve both product knowledge and customer service skills.

Requirements

• Fluency in Slovenian and English, both spoken and written.
• Previous experience in customer service roles, preferably within a related industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving capabilities with a customer-oriented approach.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational skills.
• Willingness to relocate to Sofia, with all relocation costs fully covered.

Benefits

• Comprehensive training fully covered
• Secure employment along with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Access to over 50 benefits and services tailored to your needs
• A welcoming international workplace culture
• Ongoing support and learning opportunities
• 1500 euro singing bonus
• Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live