Support & Lead Generation Specialist (Salesforce Experience Required)

Job Description

Job Title: Support & Lead Generation Specialist (Salesforce Experience Required)

Job Overview:
We are seeking a detail-oriented and proactive Support & Lead Generation Specialist to join our team. This role is responsible for sourcing, managing, and importing leads into Salesforce, while also providing administrative and operational support to the sales team.

Key Responsibilities:

• Conduct lead generation activities through various channels (online research, databases, social media, etc.)
• Import, organize, and maintain lead data in Salesforce CRM
• Ensure accuracy, completeness, and proper tagging of all lead information
• Perform data cleansing and deduplication within Salesforce
• Support the sales team by preparing lead lists and reports
• Assist with day-to-day administrative and support tasks
• Monitor and update lead status and pipeline stages
• Coordinate with internal teams to ensure smooth lead flow and follow-ups

Requirements

• Proven experience in lead generation and data management

• Hands-on experience with Salesforce (lead import, data management, reporting)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple tasks
• Experience in CRM tools and data entry best practices
• Tech-savvy and comfortable with spreadsheets (Excel/Google Sheets)