Sales Engineer - Germany

Job Description

Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network of over 2300 people globally is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees. Discover Genetec's work environment and lively culture in this video - here.

What your role will look like

Genetec is seeking a Sales Engineer to cover Germany and support the wider DACH region, with a primary focus on access control solutions. This fully remote, Germany-based role involves close collaboration with the sales team in a pre-sales capacity, covering technical qualification, solution positioning, and customer presentations throughout the entire sales cycle. The role also includes regular travel, board-level presentations, and post-sales technical involvement.

Key Responsibilities

• Own the technical pre‑sales lifecycle with a primary focus on physical access control solutions, from discovery through close and selective post‑sales engagement
• Partner with Account Executives to shape deal strategy, influence technical decision criteria, and position Genetec against competitors
• Lead customer discovery and technical qualification, translating needs into clear product and solution requirements
• Design and position end-to-end solutions across Genetec’s portfolio (Video, Access Control, LPR)
• Deliver high-impact product demonstrations and presentations, including executive and board-level audiences
• Drive the technical proposal process, including RFP/RFI responses and supporting documentation
• Act as a trusted technical advisor to customers and partners, building long-term relationships
• Ensure a smooth handover to Professional Services / Support, aligning scope and expectations
• Provide structured field feedback to Product Management on market needs and product gaps
• Represent Genetec at industry events and support regional initiatives across Germany and DACH

About you

We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we’d love to hear from you.

• Formal education in Electrical Engineering, Computer Science, Software Engineering, or a related technical field
• Solid hands‑on experience with physical access control solutions; exposure to Genetec or comparable platforms is an advantage
• Strong ability to translate customer needs into technical solutions and support complex sales cycles end‑to‑end
• Confident, engaging presenter, comfortable addressing technical, commercial, and executive audiences
• Strong understanding of IP networking principles, Windows operating systems, and PC configuration
• Basic understanding of IT security fundamentals and familiarity with relevant EU and DACH standards and norms
• Broad, practical knowledge of enterprise IT environments; technical certifications (e.g. MCSE, CCNA) are a plus
• Analytical, structured, and solution‑oriented mindset with strong troubleshooting skills
• Comfortable working in a multicultural, international organization
• Willingness to travel regularly within the territory (approx. 40%)
• Business‑level German and English required

What’s in for you

• Make a meaningful impact in an international and collaborative environment.
• Be part of a culture that values creativity, fresh ideas, and challenging the status quo.
• Join an industry-leading global company with a supportive and open atmosphere.
• Access a wide range of partner perks through our Corporate Discount Program.
• Enhance your international collaboration with French language classes.
• Participate in international team events and conferences, building strong cross-regional connections.
• Benefit from an Employee Commission Plan that recognizes your contribution to business success.
• Receive a car allowance to support travel across the region.
• Enjoy 30 days of vacation to maintain a healthy work-life balance.
• Take advantage of our Fitness Club contribution to support your well-being.

Genetec is an equal opportunity employer. We do not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.